(866) 226-5974 Support: (541) 343-5974 HQ: Eugene, Oregon (Tier 2 Datacenter)
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Cybersecurity & Managed IT Services

Cybersecurity and Managed Services for Business-Critical Systems and Applications

Over a Decade of Cybersecurity and IT Infrastructure Expertise through a Process & Compliance-Driven Strategy. We solve the "unsolvable" IT problems that others are unwilling or unable to solve.

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24/7/365 US-Based NOC & SOC
99.99% Guaranteed SLA Uptime
Fixed-Fee Predictable IT Budgeting
Comprehensive CaaS & Compliance

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Get a customized Managed IT proposal in 24 hours.

100% Confidential. No obligation. Zero pushy sales tactics.

100+ Years
Combined Leadership & Engineering Experience
99.99%
Guaranteed System & Network Availability
97%
First-Contact Resolution Rate
< 15 Min
Emergency Response Time SLA

How Secure Is Your Business?

Take our free assessments to understand where your vulnerabilities and gaps exist before attackers exploit them.

42% of Companies Have Employee Doubting Goodbye Tickets Right Now

Are departing employees taking sensitive IP, data, or active credentials with them? Verify your onboarding and offboarding security posture.

Take Free Assessment

Learn Your Critical Insurance Gaps Before the Ransomware Storm

Cyber insurance underwriters require strict MFA, immutable backups, and continuous monitoring. Ensure your policies pay out when you need them most.

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When cybersecurity is working, your staff wouldn't notice a difference in everyday business.

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Full-Spectrum Capabilities

Our Managed IT Services

With Adequate Security Help, Are You Protected from Cyber Attackers? From rapid desk-side support to complex hybrid cloud administration, IP Services provides end-to-end operational mastery.

Remote IT Support Services

24/7/365 US-based Tier 1–3 certified engineers resolve tickets quickly, ensuring zero productivity bottlenecks for your workforce.

  • 15-Minute Live Response SLA
  • Remote screen share & remediation
  • Self-service user ticketing portal
Explore Support SLA

On-Site IT Support Services

Local field engineers ready for rapid dispatch to troubleshoot hardware faults, cable terminations, server racks, and network outages.

  • Scheduled on-site technician hours
  • Critical hardware hot-swap replacement
  • Office moves, cabling, and rack installs
Request On-Site Tech

Server Administration & Support

Complete lifecycle management for Windows Server, Linux, VMware, Hyper-V, Azure, and AWS hybrid cloud environments.

  • 24/7 Performance & health telemetry
  • Zero-downtime security patch cycles
  • Active Directory, DNS & IAM tuning
View Server Support

Employee Onboarding / Offboarding

Automated zero-touch provisioning and instant de-provisioning to secure intellectual property and give new hires Day-1 readiness.

  • Laptop imaging and direct shipping
  • One-click access revocation for leavers
  • SaaS licenses & mailbox archiving
Automate Provisioning

IT Staff Augmentation

Bridge internal skill gaps with senior tier engineers, network architects, and project managers without heavy recruitment costs.

  • Dedicated or fractional specialists
  • Seamless fit into your existing team
  • Cisco, Microsoft & Security certified
Augment Your Team

Co-Managed IT Services

Empower your in-house IT department with enterprise tools, 24/7 after-hours coverage, and Level 3 escalation backup.

  • Shared ticketing & enterprise RMM
  • Vacation & after-hours on-call cover
  • Co-pilot strategic IT roadmap
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Windows & Mac Desktop Support

Unified endpoint administration for heterogeneous environments. Complete patch hygiene, antivirus, and performance optimization.

  • Jamf Pro & Microsoft Intune policies
  • Automated OS & third-party updates
  • Endpoint detection & response (EDR)
Manage Device Fleet

Mobile Device Management (MDM)

Enforce strict corporate security boundaries on smartphones, tablets, and BYOD endpoints with remote wipe capabilities.

  • Zero-trust conditional access
  • Encrypted corporate sandbox
  • Instant remote data wipe on loss
Secure Mobile Endpoints

IT Procurement Services

Leverage our tier-1 hardware and software vendor discounts with Dell, HP, Cisco, and Microsoft to optimize capital expenses.

  • Enterprise volume pricing discounts
  • Pre-configuration & burn-in testing
  • Standardized warranty management
Request Procurement Quote

IT Asset Management (ITAM)

Track hardware depreciation, software license compliance, and refresh cycles to avoid costly audit penalties and redundant seats.

  • Real-time hardware inventory audit
  • License harvesting & optimization
  • E-waste certified green disposal
Audit Your Assets

Compliance-as-a-Service (CaaS)

Continuous compliance monitoring and evidence gathering for HIPAA, PCI-DSS, SOC 2, NIST CSF, and CMMC frameworks.

  • Automated evidence collection
  • Gap analysis & remediation roadmap
  • Audit defense representation
Verify Compliance

Backup & Disaster Recovery (BDR)

Immutable ransomware-proof backups with sub-15-minute RPO and 1-hour RTO cloud spin-up in our Tier 2 Oregon datacenter.

  • Air-gapped immutable backup storage
  • Automated daily boot-testing
  • Instant virtualization during outages
Protect Critical Data

Need help right now?

Our US operations desk is staffed 24/7/365. Call and you'll reach a senior engineer, not a queue.

Call (866) 226-5974

4 Big Reasons to Choose IP Services

Experience the difference of an IT partner built on process maturity and measurable availability.

1

Process-Driven VisibleOps™

We eliminate recurring IT outages using structured change management and baseline configurations.

2

100+ Years Leadership

Our senior architects bring decades of real-world enterprise datacenter and cybersecurity governance experience.

3

99.99% Availability SLA

Rigorous 24/7/365 US-based NOC monitoring and automated rapid incident remediation.

4

Fixed-Fee Transparency

Predictable monthly IT spend with zero unexpected hourly invoices or surprise emergency charges.

Scott Alldridge CEO
Scott Alldridge
CEO & ITIL Strategist

Scott Alldridge Appointed to Cyber Security Advisory Alliance

Cybersecurity Advisory Board Appointment

With over 30 years of IT architecture and cybersecurity leadership, Scott Alldridge established the IP Services Tier 2 N+1 Datacenter and NOC in Eugene, Oregon. His mission is to deliver enterprise-grade operational discipline and visible IT accountability to organizations that cannot afford downtime.

CSAFI Cyber Security Advisory Alliance Active advocate for federal & critical infrastructure cybersecurity.
The IP Services Advantage

TotalControl™ Powered by VisibleOps™ Methodology

Most IT providers operate in a chaotic "break/fix" fire-fighting mode that leads to unexpected outages and budget overruns. IP Services implements the strict VisibleOps™ ITIL framework—proven to reduce unplanned downtime by up to 90%.

01

Stabilize & Electrify the Fence

Lock down unapproved changes, baseline configurations, and isolate vulnerabilities before they trigger outages.

02

Catch & Hold Inventory

Full discovery and visibility into every server, endpoint, cloud resource, and software license across your enterprise.

03

Proactive Continuous Improvement

Automated patch cycles, root-cause elimination, and SLA-backed maintenance to deliver 99.99% availability.

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VisibleOps Handbook Series and IP Services Methodology
Proven ITIL Operational Discipline

Authored and engineered with leading industry authorities, ensuring your IT operations run with military-grade predictability.

IP Services Case Studies

Discover how IP Services transformed reactive IT environments into compliant, high-availability operations for healthcare providers, financial institutions, and manufacturing leaders.

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Transparent Predictable Pricing

Calculate Your Managed IT Cost Savings

Compare the true overhead of managing an in-house IT team against IP Services' all-inclusive fixed-fee model.

Included with Every Managed Plan:
24/7/365 Helpdesk • EDR Antivirus • Patch Automation • Cloud Backups • Strategic vCIO Advisory.
Estimated Annual Cost Savings
$42,600
Based on standard US IT compensation & tooling benchmarks
Typical In-House IT: $10,900/mo
IP Services Fixed Fee: $6,300/mo
Flexible Deployment Models

Co-Managed IT vs. Fully Managed IT

Whether you need an external team to handle everything or a co-pilot to augment your internal IT staff, we have a custom plan tailored to your organization.

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Operational Capability Enterprise SLA & Support Scope Internal Team Extension Co-Managed IT Shared tools & Tier 3 escalation Most Popular • 99.99% SLA Fully Managed TotalControl™ Turnkey 24/7/365 US NOC operations
Primary Helpdesk (Tier 1 Support) Day-to-day user tickets, password resets, application issues Internal Staff / Shared Queue 24/7/365 IP Services Dedicated NOC
Escalation Support (Tier 2 & 3 Engineering) Complex server, network, and firewall troubleshooting IP Services Senior Specialists IP Services Senior Specialists
After-Hours & Weekend On-Call Coverage Overnight emergency response & vacation backup Complete After-Hours Cover 24/7/365 Live Monitoring & Dispatch
Enterprise RMM & Ticketing Tooling Full access to enterprise-grade management platforms Included for In-House Team Fully Managed & Administered
Compliance Governance (HIPAA / SOC 2 / NIST) Continuous audit evidence gathering & security baselines Co-Management Oversight Full Compliance-as-a-Service
Immutable Cloud Backup & Disaster Recovery Air-gapped ransomware resilience with sub-15min RPO Optional Add-On Included with Verified SLA Testing
Strategic vCIO Roadmap & Budgeting Quarterly and monthly technology reviews & capital planning Quarterly Advisory Dedicated vCIO & Monthly Review
Seamless Onboarding

Live in 30 Days, No Downtime

Switching IT providers has a reputation for being painful. Here's exactly how we do it, and what happens at each stage.

1

Free IT Assessment

We review your current environment, spend, and security posture, then send a written findings report — whether or not you hire us.

30 MINUTES
2

Transition Plan

You get a fixed-scope proposal with flat per-user pricing and a dated migration plan. We handle handover with your outgoing provider.

WEEK 1
3

Deploy & Document

Monitoring, EDR, and MDM roll out device by device outside business hours. Every system gets documented as we go.

WEEKS 2–4
4

Ongoing Support

Your team starts calling us directly. You get a named account engineer and a quarterly strategic review with your vCIO.

DAY 30 ONWARD

Not sure what you're paying for today?

We'll audit your current IT spend, tooling, and security posture at no cost, then show you exactly what a managed plan covers and what it replaces. Takes about 30 minutes.

(866) 226-5974
Executive Briefings

Download Our Free Guides

Essential blueprints for CIOs, CISOs, and business owners looking to optimize IT spend and enforce bulletproof security.

Managed IT Services Buyer's Guide

Managed IT Buyer's Guide

10 critical questions to ask before hiring an MSP, how to evaluate SLAs, and avoiding hidden fees.

Download Free Guide
IT Cost-Cutting Guide

IT Cost Optimization Guide

Proven strategies to reduce recurring technology overhead by 30% without sacrificing performance or reliability.

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Cybersecurity Primer Guide

Cybersecurity Primer

Comprehensive baseline guide for meeting HIPAA, PCI-DSS, SOC 2, and CMMC cybersecurity requirements.

Download Free Guide
Our Trusted Technology Partners
Microsoft Certified Partner
Microsoft Azure Cloud
Cisco Premier Partner
Cisco Meraki Cloud Networking
Dell Technologies Authorized
Fortinet Enterprise Security
VMware Cloud Infrastructure
Hewlett Packard Enterprise
Amazon Web Services AWS
Common Questions

Frequently Asked Questions

Everything you need to know about partnering with IP Services for Managed IT.

What sets IP Services apart from traditional "break/fix" IT vendors?
Traditional break/fix providers profit when your systems fail. IP Services operates on a fixed-fee, proactive ITIL model (VisibleOps™). We implement automated continuous monitoring, patch hygiene, and incident prevention to keep your systems running at 99.99% availability.
What SLA response times do you guarantee for critical IT issues?
We provide a guaranteed 15-minute emergency response SLA for mission-critical server, network, and security incidents, backed by 24/7/365 live US-based Network Operations Center engineers.
Can IP Services work alongside our existing internal IT department?
Yes! Our Co-Managed IT model is specifically designed for companies with internal IT teams. We provide enterprise ticketing/RMM software, handle tier 1 tickets, provide after-hours emergency cover, and provide tier 3 engineering support for complex cloud and security migrations.
How does your fixed-fee pricing work?
Our pricing is based on a predictable per-user and per-server monthly rate. There are no surprise hourly invoices, hidden fees for after-hours emergency tickets, or unexpected travel surcharges.
Where is your Network Operations Center (NOC) located?
Our primary Operations Center and Tier 2 N+1 Datacenter are located in Eugene, Oregon, with all staff and support engineers strictly based in the United States.
Connect with an Expert

Ready for Enterprise-Grade IT Reliability?

Contact us today for a complimentary IT infrastructure assessment and customized pricing proposal tailored specifically to your organization's workflow and compliance needs.

Direct Sales Line (866) 226-5974
Technical Support NOC (541) 343-5974
Corporate Headquarters Eugene, Oregon 97401 • Tier 2 Datacenter
100% Risk-Free SLA Guarantee
If we do not meet our contracted response and uptime SLAs in your first 90 days, we credit your account in full.

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Fill out the form below and an IP Services Solution Architect will follow up within 2 business hours.