IP Services Data Center
Datacenter at 2896 Crescent Avenue, Eugene Oregon
OUR PARTNERS
Clients trust us for our services
“Creating more trustworthy, secure systems requires a holistic view of the problems, the application of concepts, principles, and best practices of science and engineering to solve those problems.”
Dr. Don Ross
Fellow at the National Institute of Standards and Technology (NIST)
“IP Services’ expertise in cybersecurity has been instrumental in safeguarding Executive Brands’ systems and has kept us safe from potential threats. Their comprehensive approach and vigilant monitoring give us the confidence to operate securely and focus on our business growth.”
Mark Wood
President, Executive Brands, Inc.
“Making the switch to IP Services was great strategic decision for Finley Davis. We’ve tried two other MSPs the past few years and frequently had to wait a week for a return call. The transition to IP Services had a lot of moving parts and it went smooth and flawlessly. It’s amazing to work with such a solid team.”
TJ Davis
President, Finley Davis Financial Group
“I am encouraged to see AHA’s support and endorsement of IP Services’ Visible Ops Methodology that brings operational best practices together with compliance and security to enable critical infrastructure to identify and mitigate malicious activity.”
Richard Marshall
Former Director of Global Cybersecurity Management, Dept. of Homeland Security
“We needed to enhance our Cybersecurity Systems and especially protect ourselves against Ransomware Attacks, we were referred to IP Services and they have clearly proven to be Cybersecurity Experts and have done an awesome job with their services!”
William McIntyre
President, McIntyre Construction
“IP Services is at the top of my list of partners to contact when working with performance-driven clients, demanding high quality IT services. In my book, they are the top managed services provider in the markets they serve.”
Manoj Garg
Managing Director, VIE Consulting
The IP Services Tier III-Datacenter
IP Services specializes in providing complete management services for mission-critical IT application infrastructure. These applications require highly managed, reliable, secure facilities. To meet these demanding requirements, IP Services owns and operates our own Network Operations Center and Internet Datacenter in Eugene Oregon. This strategy enables IP Services to completely control the managed services environment for our customer’s and their infrastructure and applications.
Geographic Location
- IP Services Network Operations Center and datacenter is located in Eugene, Oregon. The facility is approximately 100 miles south of Portland, Oregon, 350 miles south of Seattle, Washington and 500 north of San Francisco, California.
- We are conveniently located on the northeast edge of Eugene, less than one mile from Interstate 5.
- There are multiple routes available to reach IP Services from the north, south, east, and west.
- It is about a 10-minute drive from the Eugene Airport. The airport is serviced by major airlines with direct flights to San Francisco, Seattle, Portland, Denver, Los Angeles, and other major metropolitan areas.
Facility
Our tier 3 Internet Datacenter is situated on the second floor of a hardened brick and concrete facility with its own discrete steel superstructure. The facility was designed from the ground up to house our critical data infrastructure.
All our NOC administrators and engineers are network and e- business application specialists who maintain a high level of industry certification on Fortinet, Cisco, Juniper, Microsoft, Red Hat and other Linux OS Systems as well as technical tracks as needed to align our competencies with new client requirements.
Our team is capable of advanced early problem diagnosis and resolution. In most cases incidents are resolved with less than two staff members (not endlessly escalated by inexperienced help desk staff). Senior level engineers are available, if needed for rapid fix scenarios.
Security
- Physical Security – Security is monitored by a fully integrated digital security system. Every entry and exits are covered by proximity card, contact sensor, and digital surveillance camera. Access to our core network infrastructure and datacenter is protected by camera, PIN, proximity card and biometric control (with active pulse detection).
- Video Security System – All video events are recorded by a digital video sub system and are completely indexed and event searchable. Recording to the video system is triggered by motion. A console summary of all events and exceptions is also available 24/7/365 in and out of band to NOC personnel.
Power
Our facility is served off of two diverse electrical grids within the Eugene Water & Electric Board Power Distribution System (EWEB), backed by dual diesel generators, and multiple datacenter UPS systems.
Automatic Transfer Switches are used to switch power sources from off-site municipal generated power to our on- site private diesel generation facilities transparently and without power or phase interruption.
All of our critical systems have been designed in high availability N+1 configuration to provide maximum stability and non-stop operations. Only fully protected and conditioned power is delivered to our customers. With options to provide diverse protected power via both our A Power System and our B Power System.
Cooling
Datacenter infrastructure cooling is provided by multiple independent and redundant chilled water systems, each of which includes multiple compressors.
These cooling systems control both temperature and humidity in the datacenter to make sure your servers and IT core systems remain cool and in optimal condition.
IP Services
Data Center
2896 Crescent Ave #201,
Eugene, OR 97408, United States
+1 (866) 699-6095
Fire Suppression
The IP Services Datacenter is protected by:
- Pre-action/dry-pipe water sprinkler system with advanced notification and monitoring
- Audible and visual fire alarms throughout
- Fire and smoke detectors
- Hand-held fire extinguishers in easy access areas throughout the building
IP Services obtains annual fire equipment inspection reports from Omlid & Swinney as evidence that all equipment is inspected on a regular basis.
Internet Connectivity
Our network facilities are engineered around a highly scalable and flexible core infrastructure. Our internet connectivity is both robust and redundant.
The datacenter is served by three diverse fiber entry and carrier paths over which we provide our customers with BGP multi-homed Internet access with multiple Internet backbone providers, including Comcast, LS Networks, AT&T, and others as well as multiple other carries that can be cross connected.
Compliance
An independent, certified third party organization reviews our operations and verifies that IP Services uses appropriate procedures and controls to service its clients and that our operational results meet or exceed its Service Level Agreements (SLAs). In other words, our SSAE SOC-2 Type II review is an independent auditors testimony that we do what we say we do.
Statement on Standards for Attestation Engagements (SSAE) No. 18 is used by the American Institute of Certified Public Accountants. This is the standard used to define how an auditor should assess the internal controls of a service organization, as they issue an audit report. Our annual SSAE SOC-2 Type II independent audit verifies that our documentation adequately describes our internal controls, which are designed to achieve specific control objectives.
The list of Audited Control Objectives includes Physical Security; Environmental Security; Backup Operations; Maintenance Operations; Information Security; Data Communications; and Disaster Planning and Recovery.
This level of audited operations gives IP Services clients confidence that we follow specific procedures and controls to optimize results for our clients IT systems.Furthermore, our stringent audit certifications may reduce the ongoing audit cost of our clients when they need to demonstrate their IT organization’s compliance with various government regulations.
Case Study : Finley Davis
Serving a diverse clientele, Finley Davis was experiencing workflow interruptions and data security concerns due wanting to engage the latest best practices in cybersecurity for IT systems.
Case Study : Tripwire
Tripwire’s powerful IT security and compliance automation solutions help businesses and government agencies take control of their entire IT infrastructure.
Case Study : Pinnacle Healthcare
Pinnacle Healthcare, Inc. is a privately owned and operated healthcare network with over 13 sub-acute care and rehabilitation facilities.
Need help? Contact us today to schedule a free consultation!
Contact us for a complimentary consultation and see how our our compliance and managed security services can help improve your company’s security defenses, manage your critical line-of-business applications and address any IT problems you may be having. Let one of IP Services’ experienced sales staff assist you with your particular requirements.
Sales: (866) 699-6095