About Us
Managed Cybersecurity and Management of Business-Critical Systems and Application.
Our History
IP Services began its early operations as an advanced IP engineering team inside the Fortune 500 integrator, MicroAge. The group consisted of several hundred engineers, and service and support personnel who were responsible for architecture and implementation of large enterprise and carrier-class routed networks. This team of highly talented engineers also developed various operations methodologies including innovative procedures and controls designed to optimize the performance of the technologies they used. After several successful years of operation, corporate management decided to separate the new group from the integration business and spun off a fully owned subsidiary called IP Services. In 2001, the IP Services team built a datacenter and a network operations center in a strategically selected location in Eugene, Oregon. Company CEO, Scott Alldridge, had a vision to leverage his team’s experience and expertise to become the premiere High Availability IT Service Management provider for organizations that need rigorous management of their business-critical systems.
In 2003, IP Services co-founded the IT Process Institute (ITPI) to identify and study the practices of top performing IT operations centers across the country. After doing extensive research and interviewing over 100 top organizations, including many fortune 500 companies, IP Services CTO and two of his colleagues wrote a book called “The Visible Ops Handbook”. This book is written based on the best practices in IT Service Management utilized by top IT shops in the country. The Visible Ops book has sold over 400,000 copies, and has become the de-facto standard on how successful IT organizations manage business-critical IT systems. Today, IP Services prides itself on its people’s expertise and experience, its well-defined integrated processes and controls, and its ability to use technology to help its clients enjoy the benefits of a reliable and predictable Managed IT Services without the associated headaches and costs.
Leadership
Scott Alldridge
Chief Executive Officer
IP Services Chief Executive Officer, Scott Alldridge, has a rich background in building business and provides IP Services with the strategic leadership needed to recruit and deploy a team of highly skilled experts, to maximize company profitability, and deliver specialized Cybersecurity and Managed Services both regionally and nationally. He brings a wealth of knowledge with over 30 years of experience in the Information Technology Business arena and is a founding member and President of the IT Process Institute, an organization that provides IT Standards Research, Prescriptive Guidance, and Benchmarking.
Recently, Scott’s work was cited by the Center for Internet Security CEO in March of 2019 in a testimony to the US Senate on how organizations can implement effective cyber defenses. He is also among a select group that is highly certified on the ITIL (IT Infrastructure Library) processes and standards. Scott has been a featured speaker on Cybersecurity and IT Best Practices for many national organizations including SANS (System Admin Network Security), HIMSS (Health Information Management Systems Society), and many other FINTECH organizations and conferences. He received his Bachelor of Science Degree in Business Management from Kensington University.
Chris Butler
Executive Vice President of Sales
After graduating at the top of his class from Purdue University with degrees in Computer Science and Computer Technology, Chris developed extensive client facing leadership experience in the Banking, Manufacturing, and Medical industries.
Over the years, he has further achieved numerous enterprise-level certifications from dominant technology suppliers such as Cisco, Microsoft, and HP. Chis uses his unique technology insights and experience by helping clients define their very specific technology challenges and then aligning the appropriate, cost-effective technologies to address them.
Bringing over three decades of diverse client-focused experience with him, Chris joined IP Services because of shared corporate values that mutually hold that business relationships must be based on absolute mutual trust. He has earned a distinguished reputation for his ability to translate "geek speak" into "CFO/CEO speak" to help clients to cost-effectively achieve their long-range corporate goals and objectives.
Jennifer Jordan
Vice President of Finance
In this role, Jennifer oversees all the day to day financial operations which include managing the financial controls in place and that the books, records and reports are accurate, timely and well presented. She also provides financial oversight and analysis in budgeting, strategic financial planning and business processes to the CEO, utilizing GAAP best practices in IP Services’ corporate structure. Jennifer joined IP Services in 2005 and after a year left to do an internship at a local accounting firm. After finishing her internship and completing her Bachelor’s Degree in Accounting she returned to IP Services in March of 2011. Over the past 10 years Jennifer has worked for different companies locally providing a wide range of accounting and financial services. Jennifer holds a Bachelor of Science in Accounting from Linfield College.
Ryan Stephens
Director of IT
Ryan brings 30 years of IT leadership experience to IP Services. He has worked in many highly regulated industries and has a strong focus on Cyber Security because of this.
He was the Director of IT for a Medical Center for many years when the HIPAA regulations were just being developed and implemented, as such he has extensive knowledge of healthcare IT and regulations having had to develop the policies surrounding HIPAA for the entire organization. He also volunteered as an EMT for the local ambulance organization during this time and helped strengthen their regulatory posture as well.
Ryan worked in the financial sectors as well as the highly regulated nuclear energy sector after his time in medical IT.
He received his Bachelor of Science Degree in Science Mathematics, has many Microsoft Certifications as well as a certification from Meditech in Advanced Report Writing and Data Processing for HL7 Interfaces.
"I am encouraged to see AHA’s support and endorsement of IP Services’ Visible Ops methodology that brings operational best practices together with compliance and security to enable critical infrastructure to identify and mitigate malicious activity."
Richard Marshall
"Not only are IP Services’ staff experts in cybersecurity and information systems, they also understand the business value technology brings to our team and can articulate that value in meaningful ways. This makes it easy to make good decisions about our use of technology."
Gretchen Shoup
"IP Services is at the top of my list of partners to contact when working with performance-driven clients, demanding high quality IT services. In my book, they are the top managed services provider in the markets they serve."
Manoj Garg
We proactively manage clients' critical systems and applications in any datacenter.
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