Electronic Download: "The Visible Ops Handbook"

Visible Ops Handbook: Starting ITIL in four practical steps, the new handbook from the ITPI, is designed to jump-start implementation of controls and process improvement in IT organizations needing to increase service levels, decrease costs, and increase security and auditability. Permission is granted to the purchaser to print a copy for their own use.

Redistribution of Visible Ops in any form is strictly prohibited without prior permission of the ITPI.