IT Expert Blog
The SLA Trap: IT Managed Services Challenges Hidden in the Fine Print
IT managed services challenges often hide behind glowing dashboards and cheerful monthly reports. Everything looks fine until nothing works.From “unlimited support” that suddenly becomes very limited to SLAs that define uptime without defining ownership, these challenges are less about tech and more about clarity, control, and contracts that actually mean something. 64% of Americans don’t…
Your Firewall Has a Pulse: Why People Are Your Strongest (or Weakest) Cyber Defense
We invest heavily in cutting-edge firewalls, sophisticated intrusion detection systems, and advanced encryption. But what about the person clicking that suspicious link? Or the employee who innocently shares sensitive information? Here’s a sobering truth: the vast majority of cybersecurity breaches involve a human element. It’s not always about a master hacker exploiting a zero-day vulnerability;…
Navigating AI in Cybersecurity: Opportunities and Risks
AI is the new cybersecurity arms race. It’s hard to ignore. On one side, we have security teams using AI to catch threats faster, automate the noise, and predict attacks before they happen. On the other, attackers are using the same technology to launch smarter, faster, more convincing attacks—at scale. So where does that leave…
Ransomware and breaches are avoidable—here’s how smart businesses stay secure
In the cybersecurity world, small and mid-sized businesses (SMBs) are no longer flying under the radar. Law firms, medical practices, and other SMBs are being hit with ransomware attacks, data breaches, and compliance violations at increasing rates. Why? Because cybercriminals see these organizations as vulnerable and under-protected. But here’s the part most businesses don’t realize:…
The Cyber Threat Inside Your Walls: Why Insider Attacks Should Keep Small Business Owners Up at Night
Most small business owners worry about hackers breaking in from the outside. But what if the real threat is already inside your company? Insider threats—cyber risks that come from your own employees, contractors, or partners—are now one of the most dangerous and most overlooked vulnerabilities facing small and midsize businesses today. And the worst part?…
The VeriSource Breach: A Stark Warning for Small Businesses
Earlier this year, a Texas-based company called VeriSource Services got hit with a cyberattack. At first, it looked like the personal data of just over 100,000 people had been compromised. Bad enough, right? But now the truth is out: over 4 million people had their most sensitive data stolen—names, birthdates, Social Security numbers, home addresses……
What Executives Are Saying About Cybersecurity Right Now (And Who They’re Trusting to Help)
If you’re anywhere near the C-suite these days, you’ve probably noticed a shift. Cybersecurity has moved way beyond the IT department. It’s front and center in boardrooms, strategy sessions, and risk conversations. When things go wrong, it’s not just about firewalls or malware…it’s about business operations, customer trust, and the company’s bottom line. And right…
The Hidden Dangers of Security Misconfiguration
80% of security incidents stem from misconfigured settings, making it one of the biggest threats to businesses today. Cybercriminals don’t always need sophisticated tools to break into systems. Sometimes, a simple security misconfiguration provides an easy entry point. Open databases to weak passwords; these vulnerabilities expose businesses to cyberattacks, compliance failures, and financial losses. Chris…
AI: The Cybersecurity Savior That Could Also Be Your Biggest Threat and How to Stay Protected
Artificial Intelligence (AI) is revolutionizing cybersecurity by enhancing threat detection and response capabilities. However, this powerful technology also introduces new vulnerabilities, as cybercriminals exploit AI to develop more sophisticated attacks. This dual-edged nature of AI in cybersecurity underscores the need for a balanced and vigilant approach. The Double-Edged Sword of AI in Cybersecurity The integration…
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Cybersecurity Protection Strategies, Engaging VisibleOps
In a world where cybersecurity threats are increasingly complex, organizations must adopt robust practices to secure their IT operations.
“The VisibleOps Handbook” series produced by IP Services, in partnership with the IT Process Institute, provides a framework to address these challenges, focusing on creating transparent and auditable IT processes.
Learn more about these risks in IP Service's Free Report: "Cyber Attack Primer".