IT Expert Blog

Is DevOps really the next Great Thing in IT?

By Scott Van Den Elzen | - Apr. 12, 2013

The Good Many of the DevOps movement’s founders come from the IT Ops world, and are asking the right question: What is important to the Business, and how do we, in IT Ops, align our efforts with what the Business cares about? The Dev guys already figured this out, quite a while ago. The first…

Is ITIL doing you any good?

By Scott Van Den Elzen | - Apr. 09, 2013

I have been thinking lately about success and failure in the IT Department, particularly as it relates to ITIL. Lots of IT organizations implemented ITSM systems built around the ITIL framework… but the magical results many dreamed of are nowhere to be found.  Folks are still struggling to find the promised productivity and availability gains,…

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