Archive for April 2013
Is DevOps really the next Great Thing in IT?
The Good Many of the DevOps movement’s founders come from the IT Ops world, and are asking the right question: What is important to the Business, and how do we, in IT Ops, align our efforts with what the Business cares about? The Dev guys already figured this out, quite a while ago. The first…
Read MoreIs ITIL doing you any good?
I have been thinking lately about success and failure in the IT Department, particularly as it relates to ITIL. Lots of IT organizations implemented ITSM systems built around the ITIL framework… but the magical results many dreamed of are nowhere to be found. Folks are still struggling to find the promised productivity and availability gains,…
Read More